Terms & Conditions


The company requires full payment of invoices within 30 days of invoice date.  We reserve our right to refuse to establish a credit account at our discretion and to withdraw the availability of any credit account provided in the event of any delay by you in making payment for the Goods, without prejudice to any of our other rights.  In the event that a credit account is withdrawn, all sums outstanding at that time will immediately become payable.  You shall not be entitled to make any deduction from the price of the Goods in respect of any set-off or counter -claim unless both the validity and the amount thereof have been expressly agreed by us in writing.

The Company reserves the right to charge interest on all overdue payments and outstanding balances at 4% above base rate.

Return Goods

Goods are not supplied on a sale or return basis.  We must be advised of and agree to the return of Goods ordered or supplied in error within 5 days of delivery.  The Company will organise collection and a credit note will be issued following receipt of Goods in original condition.  This will normally be subject to 20% restocking charge of the net invoice value of the goods returned.  Goods accepted by the Company for exchange will generally not be subject to a handling charge.

Force Majeure

The Company shall not be liable for any loss or damage caused by circumstances beyond the Company’s control including but not limited to an  Act of God.


Risk of damage to loss of, the Goods shall pass to you at the time of delivery.  The title in the Goods shall not pass to the Buyer until full payment has been made.

Damage in Transit

All deliveries must be inspected and all goods ordered accounted for on receipt.  Where it is not possible to check the contents then the delivery must be signed as “unchecked”.  The Company must have notification within 2 days of delivery for any discrepancies or damage of the Goods and original packaging retained for inspection.


All prices quoted are Exclusive of Value Added Tax @ 20% Prices charged will be prices ruling on date of order entry.  The Company reserves the right, to vary the price of the Goods to take account of any increases in the cost of raw materials, manufacturing costs, packing, transport or wages or otherwise.


Every effort is made to ensure that descriptions and illustrations in this brochure are clear and accurate.  All colours and sizes are approximate.  The reproduction of colours is as accurate as photographic and printing process allows. Due to our policy of continual improvement some products may very from those described.  The Company reserves the right to amend the specifications, construction and/or design without prior notice.


Any quotation shall comprise an invitation to treat and will remain open for a period of 30 days provided that the Company has not previously withdrawn it.


All orders must be confirmed in writing, either by Post, Fax or Email.  VAT Exemption – Buyers who qualify for exemption from paying VAT should include a valid VAT Exemption Certificate (or other documentation approved by the Customs and Excise for the purpose) at the time of placing the order.


“The Conditions” means these Conditions of Sale.  “The Contract” means the contract for the purchase and sale of the Goods entered into between you and Cymru Healthcare of which the Conditions and any acknowledgement of order form part.  “The Goods” means every or any item of whatever nature, which you buy or have agreed to buy from us under the contract to which the Conditions apply.  “The Company” means Cymru Healthcare Supplies Limited.

Monthly Specials

AirForce One

The AirForce One compact compressor nebulizer offers a cost-effective and reliable form of aerosol therapy. The easy-to-operate and durable unit can be used on adult and pediatric patients

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The Avail / CY63

• Length – 1930mm or 1980mm
• Width – 910mm
• Depth – 152mm
• Weight – 11 kg
• Warranty – 2 years

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The Serenity / CY73


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Sonoma Bedpads

Sonoma offers a great combination of comfort, performance and price. The highly absorbent soaker layer is complimented by a long life top surface and a fluid proof barrier.

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fluid proof latex free, breathable duvets come with an impermeable cover and resilient polyester inner fill. By having a simple, wipe clean surface, these pillows and duvets require no laundering whilst being comfortable, hygienic and economical. Flame Retardant to British Standard BS 7175.

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